Company Information

Terms & Conditions

By placing an order through this website, you agree to the following terms and conditions.

• All products are offered subject to availability.
• Orders are confirmed once payment has been received.
• Prices are shown in the currency displayed at checkout and include applicable taxes unless stated otherwise.
• Shipping costs are calculated at checkout or communicated individually for special items.
• Ownership of the goods remains with Laurin Strele Studio until full payment has been received.
• All photographs, artworks, written texts, and visual materials remain the intellectual property of Laurin Strele and may not be reproduced, copied, distributed, or used commercially without written permission.

Fine Art Prints, Books & Archive Objects

The shop may offer fine art prints, books, editions, archive objects, Afghan war rugs, and other documentary or cultural objects.

• Fine art prints: Many prints are produced to order. Slight variations in color, paper texture, borders, or finishing may occur due to the printing and production process.
• Books: Books are shipped as physical products and may show minor production or handling variations.
• Afghan war rugs and archive objects: Each piece is handmade and unique. Irregularities, variations in shape, weaving, color, fringe, and signs of handling are part of the character of the object and are not considered defects.

Shipping & Delivery

International shipping is available worldwide. Orders are dispatched using reliable shipping or courier services whenever possible.

• Fine art prints and books are usually processed within 5–7 business days unless otherwise stated.
• Estimated delivery for standard items is usually 1–2 weeks, depending on destination and customs processing.
• Archive objects and Afghan war rugs may ship from Afghanistan or another source location. Delivery times can vary significantly and may take 2–8 weeks depending on logistics, customs, and destination.
• Tracking information will be provided whenever available.
• Customs duties, import taxes, local VAT, brokerage fees, or other local charges are the responsibility of the buyer unless stated otherwise.
• Delivery delays caused by customs, postal disruptions, security situations, or force majeure are outside the control of Laurin Strele Studio.

Accepted Payment Methods

Payment methods may vary depending on Shopify checkout availability and customer location.

• Credit and debit cards
• Apple Pay / Google Pay, where available
• PayPal, where available
• Bank transfer upon request
• Other Shopify-supported payment methods shown at checkout

Right of Withdrawal & Returns

Under EU consumer law, customers generally have a 14-day right of withdrawal for distance sales. However, this right may not apply to goods that are made to order, clearly personalized, or produced according to customer specifications.

• Made-to-order fine art prints, personalized items, and custom-produced works cannot usually be cancelled or returned once production has begun.
• Unique archive objects, vintage objects, and handmade rugs are sold as individually documented pieces. Returns may be limited unless the item arrives damaged, defective, or materially different from the description.
• For eligible returns, the buyer must contact Laurin Strele Studio within 14 days of receiving the item.
• Returned items must be unused, undamaged, and returned in their original packaging or equivalent protective packaging.
• Return shipping costs are the responsibility of the buyer unless the item arrived damaged or defective.

Damaged or Defective Items

If your item arrives damaged, please contact Laurin Strele Studio within 7 days of delivery.

• Email info@laurinstrele.com.
• Include your order number.
• Include clear photos of the damaged item.
• Include clear photos of the packaging and shipping label.
• Keep all packaging until the issue has been resolved.

Depending on the situation, a replacement, repair, partial refund, or refund may be arranged.

Privacy Policy / GDPR

Laurin Strele Studio handles personal data in accordance with the EU General Data Protection Regulation (GDPR).

• Personal data such as name, email address, billing address, shipping address, phone number, order details, and payment-related information may be processed for order handling, customer service, accounting, legal compliance, and fraud prevention.
• Data is collected only where necessary for fulfilling an order, responding to enquiries, managing customer communication, or complying with legal obligations.
• Your data will not be sold to third parties.
• Personal data may be shared with necessary service providers such as Shopify, payment processors, shipping providers, tax/accounting providers, IT providers, or legal advisors where required.
• Data is stored securely and retained only as long as necessary for contractual, legal, tax, accounting, or operational purposes.
• You may request access, correction, deletion, restriction of processing, or portability of your personal data where legally applicable.
• To exercise your data rights, contact info@laurinstrele.com.

Cookies & Analytics

This website is operated through Shopify and may use cookies or similar technologies for basic functionality, checkout, security, analytics, performance, and customer experience.

• Essential cookies are used to operate the website, shopping cart, checkout, and payment process.
• Analytics or performance tools may be used to understand website traffic and improve the user experience.
• Third-party services such as Shopify, payment providers, embedded content providers, or analytics tools may process data according to their own privacy policies.
• You can adjust cookie settings in your browser. Some website functions may not work properly if essential cookies are disabled.

Newsletter & Communication

If you subscribe to a newsletter, mailing list, or direct communication channel, your contact details may be used to send updates about exhibitions, workshops, books, prints, projects, or related announcements.

• You may unsubscribe from marketing communication at any time.
• Your email address will not be sold to third parties.
• Transactional emails related to orders, shipping, invoices, or customer service may still be sent where necessary.

Copyright & Intellectual Property

All photographs, artworks, texts, designs, concepts, and visual materials on this website are protected by copyright and are the intellectual property of Laurin Strele unless otherwise stated.

• No material from this website may be copied, reproduced, published, distributed, modified, sold, licensed, or used commercially without prior written permission.
• Purchasing a print, book, rug, archive object, or artwork does not transfer copyright or reproduction rights.
• Images may not be used for press, editorial, commercial, AI training, advertising, social media, or institutional purposes without written approval.
• For licensing enquiries, contact info@laurinstrele.com.

Content Notice

Some works, texts, products, photo essays, archive objects, or rugs presented on this website may contain imagery or references related to war, violence, displacement, terrorism, weapons, political conflict, traumatic historical events, or humanitarian crises.

Such material is presented in a documentary, cultural, historical, artistic, or educational context. Its inclusion does not represent endorsement, glorification, or support for violence, terrorism, political movements, military campaigns, or extremist ideology.

Liability Disclaimer

Laurin Strele Studio makes reasonable efforts to ensure that the information on this website is accurate and up to date. However, no guarantee is given that all information is complete, error-free, or continuously available.

• Prices, availability, descriptions, images, shipping times, and product details may change without notice.
• Colors may appear differently depending on screen settings, device calibration, print process, light, and material.
• Laurin Strele Studio is not responsible for temporary website interruptions, technical errors, third-party service failures, or external links.
• External websites linked from this website are the responsibility of their respective operators.

Jurisdiction & Governing Law

This website and online shop are operated under the laws of Austria, unless mandatory consumer protection laws provide otherwise.

Place of jurisdiction is Austria, unless another jurisdiction is legally required by applicable consumer protection law.

Consumer Dispute Resolution

Laurin Strele Studio aims to resolve any customer issue directly and fairly. If you have a problem with an order, damaged item, delivery, or policy matter, please contact info@laurinstrele.com first.

The former EU Online Dispute Resolution platform has been discontinued. Customers may still seek information about consumer rights and alternative dispute resolution through official national or EU consumer protection resources.